Help me!!! I don't know how to
remove TR/Trash.gen . It is driving me crazy. Norton Antivirus keeps alerting
me that TR/Trash.gen is active at the background of the system. But it cannot
help me to remove it. After using MSE to scan this threat, there is showing
"clean computer" button. I click the “protect me” option, but then
AVG says, “Removing of threat has failed” and it doesn’t let me ignore it. How
can I completely clean up this nasty thing from my computer?
Information About
TR/Trash.gen:
TR/Trash.gen is newly created by
cyber hackers and detected by Norton Antivirus. It can infect a computer by
exploiting operating system vulnerability and it has the ability to expose your
computer to download other malware like Trojan horse Dropper.Generic8.AXHI
Virus. This Trojan horse will mask itself as a legit part of the system, in
order to escape from detection and removal. Hence, even if legal antivirus
programs have the ability to detect out TR/Trash.gen, it doesn’t mean that the
malware cannot be removed automatically. The Trojan is equipped with a rootkit
function. With the function, it can gain unauthorized access to a computer’s
operating system and avoid being removed. However, you still have to eliminate
it for preventing further system corruption.
Besides, being careless when
surfing online are often the the reason why your computer is infected with a
virus. Users always get this Trojan by visiting infected websites, downloading
free programs that contain malicious code, clicking on the unknown pop-up ads
and opening the spam emails. As soon as this threat gets installed on the
computer, it starts to allow malicious files to get into the system and make
insecure modification on the system. Then, you will be redirected to some
unknown web pages and receive a bunch of ad pop ups on the browser when you
surf online The most obvious symptom on the presence of this Trojan is huge
reduction in performance of the PC. Similar to other Trojan viruses, it is able
to record and send your personal information, such as online accounts details,
ID number and address, to cyber criminals for malicious purposes. An immediate
removal of TR/Trash.gen is highly recommended.
Problems Generated by
TR/Trash.gen:
1.Get pass system security guard
to disrupt the system.
2.Severely corrupt
system application through making undesirable modification on its files.
3.It can make your
browser redirected to all kinds of malicious websites.
4.It can help remote
hackers to access the compromised system for illicit purpose.
Warning: TR/Trash.gen
is a high risk computer infection which is designed to invade users’ computer
through the Internet. It needs an immediate removal and you can follow the
removal guide here to remove the Trojan.
How Do You Get
Infected with TR/Trash.gen
The Trojan can spread
via drive-by-download scripts, illicit websites like porn sites and gambling
sites. Download and open junk email attached files or programs. The Trojan may
slip into your computer when you click suspicious pop-ups or malicious links.
Open unknown email or download media files that contain the activation code of
the virus.
It is very difficult
to remove this pesky Trojan. Try the manual way. It is a bit risky though. To
effectively remove TR/Trash.gen, you can try the manual removal.
How to Remove the
Trojan Horse
TR/Trash.gen is a
backdoor virus that needs to be removed as soon as possible, otherwise it will
help hackers access to your PC and will download malicious files to the
infected computer. Get rid of it without any hesitation. The following are the
steps to manually remove the Trojan horse:
Step 1: Reboot
your computer in Safe Mode.
For Windows
7/Vista/XP
Reboot the
computer and go into Safe Mode. Then keep pressing F8 key frequently until the
Windows 7 splash screen displays.
Highlight Safe
Mode through the up and down arrow keys after Advanced Boot Options screen
displays. Select Enter to accomplish.
For Windows 8
Choose the Windows
key + C and go to Settings. Select Power, press Shift from the keyboard and
choose Reboot. Then find Troubleshoot and select Advanced options. Next, choose
Startup Settings and click Reboot.
Finally, get into
Enable Safe Mode via pressing 4 Key on the keyboard. Thus, your system boot up
in Safe Mode.
Step 2. Delete
the files produced by TR/Trash.gen.
Since TR/Trash.gen
may have the capability of hiding itself deeply in hidden folders, so you’d
better alter the Folder Options settings to display the hidden and protected
files.
For Windows
7/Vista
To find Control
Panel, choose Start button. Then click Appearance and Personalization and
select Folder Options.
After activating
the View tab, from Advanced settings, you can select Show hidden files,
folders, and drives, and click OK.
Of course, let off
Hide protected operating system files if needed.
For Windows 8
After getting into
the Control Panel and typing “folder” into the search bar, choose Show hidden
files and folders.
After activating
the View tab, click “Hidden files and folders” from Advanced Settings. Click
Show hidden files and folders and select OK. After the files of the Trojan
found, clean them up fully.
Step 3. Remove
the registry entries Produced by the Trojan.
Activate Start
button to display registry editor. After typing regedit in the search field,
choose Enter.
Next, select Yes
after a reminder from UAC.
After Windows
registry editor displayed, seek out the registry keys or entries from this
Trojan and clean them up.
Step 4. Reboot
the computer via normal mode.
After erasing all
the components of the Trojan, reboot your computer normally to make this Trojan
gone.
Many Trojans can
spread in a number of ways, so you should keep the following rules in mind to
avoid being infected with them. Be more careful when downloading an attachment
or click a link from the unknown email. It may bring others virus into your
computer without your permission if it is not removed in time. Remember never
click on any ads or pop-ups showing on your computer or you may give viruses a
chance to infect your PC. So, you should not download the attached
files/programs or click on the links when receive strange emails from unknown
people. Or else you are likely to download other malware into your computer
unwittingly. In short, it is necessary to remove TR/Trash.gen as soon as
possible. In conclusion, TR/Trash.gen must be removed with the manual removal
solution immediately.
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