My browser has
been hijacked by Downanapp.com and I don’t know how to remove it. I regularly
run my antivirus program to clear the browser cookies when I feel the browsers
running slowly and suspect that there is virus on my computer. However, all the
default settings have been changed to unknown strange website. What is the best
way to get rid of this threat and get my browser back to normal? I need some
help!
The general knowledge of Downanapp.com Virus
Downanapp.com is
a vicious browser hijacker which disguises as a legal web site to attract
people to click the ads or use the search bar to search information on that
page. When you first take a glance at it, you will think that it is a
legitimate website just like google.com or bing.com. You can find a search box
in the center of the webpage. You can use the toolbar to search things.
However, the search results may be a little different from Google’s. The search
results it offers are often websites with advertising or unhealthy contents. So
the search results are not real. If you click those search results, you might
get infected with some other viruses. This will put your browser in a dangerous
state. For instance, some browser settings and system settings are changed and
the computer security levels become lower. As a result, malware can invade into
your computer to steal personal information such as credit card number if you
use any online payment. Sometimes, the files stored on your computer can be
stolen as well. Some people may get into worse condition, for instance, the
virus encrypt some personal files and you can never decrypt them easily. What’s
worse, you could never make it later!
Commonly, your
computer gets infected with this redirect virus when you view some malicious
websites. When you visit some web sites, a window will pop up prompt you to set
this web site as your homepage. You may ignore the suggestion if you don’t
want. If you click Yes carelessly, the browser hijacker like Downanapp.com can
become your homepage and hijack the browser. Some redirect viruses can even
infect your browsers without notice when you visit the websites that have been
hacked. So you may notice that not all the websites are safe to load nor all
the files are safe to run. Some strange and suspicious add-ons, plug-ins and
extensions will appear in no time. They take up a lot of precious system
resources and space, such cause a more and more slow and instable PC system. If
your antivirus program cannot effectively clean up this redirect virus, then
you can try the manual removal way to remove Downanapp.com out of your computer. Don’t
ignore the threat nor leave it on your computer too long as soon as you find
it. Don’t ever neglect this threat and let it stay in your computer for a long
time, for it can cause greater trouble than you can imagine.
How to Manually Remove Downanapp.com Virus in Several Steps
Step one: set the default
homepage back
For Internet Explorer:
1. Click on Browser Tools
2. Select Manage Add-Ons on the
tools window
3. Click Search Provider
4. Here you can see many kinds of
search engine option as Bing and Google, select your favorite one to be a
default homepage.
5. Choose Search Results and click
on Remove icon to eliminate it
6. Click Tools, select Internet
Options and then the General tab. Here you can option a website you like and
save it.
c. Select ‘Search Results’ and
click ‘Remove’ to remove it;
For Google Chrome:
1. Open Customize and control
2. Click on Settings
3. Select on Basic Options icon
4. Here you can reset your homepage
(e.g.Google.com)
5. Once you choose a default
homepage, click on Manage Search Engines and then click Google to be your
default search engine.
6. Remove it from the browser by
clicking Search Result and then the X’ mark
For Mozilla Firefox:
1. Click Manage Search Engine
2. Select Search Results and then
click Remove option, click OK
3. Open Tools, under the General tab,
set Google.com as default homepage
Step two: locate related files of
Downanapp.com and remove them from the computer
%AllUsersProfile%
%AllUsersProfile%\Programs\{random
letters}\
%AllUsersProfile%\Application
Data\~r
%AllUsersProfile%\Application
Data\~dll
Step three: Remove Cookies on all
Browsers
Internet Explorer:
a. Click options on the browser and
then choose Internet Options
b. Open General tab, click Delete
Browsing History to remove all related cookies
c. Select cookies and click Delete
Firefox:
a. Click option
b. Select Privacy and then click on Remove
Individual Cookies icon
c. Delete relevant cookies list on
the box
Google Chrome:
a. Click option
b. Open Under the Bonnet tab
c. Select Privacy and then click Clear
browsing data
d. Delete all cookies
Step four: Remove Malicious Registry
a. Open Registry Editor on the start
menu
b. Type in Regedit and click OK
c. Remove all the following registry
entries
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings “CertificateRevocation” = ‘1’
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments
“SaveZoneInformation” = ‘0’
Tips: Before you
remove Downanapp.com, you need to make a backup of the system in case you make
mistakes when deleting the files and registry entries related to the redirect
virus. The most difficult part for most users is that the files of the threat
change randomly and they can’t identify them. The most complicated step of the
removal task is to identify the files of the virus since the files would be
randomly tagged. Therefore, it requires you to have sufficient computer
expertise to perform the manual removal. If you don’t have sufficient
knowledge, it’s strongly suggested to use automatic remover tool.
Conclusion:
Downanapp.com is a threat which can do harm to your PC seriously. Most of time,
a common antivirus program cannot effectively this threat from your computer.
We do not recommend that you blindly download an unknown antivirus program to
remove it. And this also brings in more viruses to your system. Before you
start to remove the browser hijacker, you may need to think twice for the
solutions. Before you take the removal steps, please consider it seriously.
Moreover, if you are a professional computer technician or experienced PC
users, manual way is a absolute and accurate way for your infected computer.
However, if you don’t have sufficient knowledge about PC, you had better resort
to a safer and easier way. More seriously, it may start its variation
gradually. Please don’t look down on this virus because it can cause various
unexpected troubles. The files associated with the redirect virus can be
changed to others. The removal of Downanapp.com is also good for the proper running
of other normal applications and legal system files.
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